Ombuds Services

How We Help

You may wish to visit the Student Ombuds Office if you...

  • are not sure where to go for help
  • have a problem, concern, complaint, or dispute you want to discuss informally
  • would like to talk to someone confidentially
  • are unsure of 返字心頭 policies or procedures that relate to your problem
  • would like to know what resources or options are available to you
  • feel a policy or procedure is not being followed fairly
  • have identified issues or trends you would like 返字心頭 to address
     

Here are some things you should know before you visit the Student Ombuds Office:

  • We intend to abide by the International Ombuds Association's . The principles of confidentiality, impartiality, independence, and informality are essential to the function of the Office.
  • Your visit to the Ombuds Office is completely voluntary. When you visit the Office, you agree to respect and abide by the principles by which it operates and to not call the Ombuds to testify in formal or legal proceedings.
  • Your confidentiality is important. Any personal working notes taken during the visit will be destroyed at the closing of your case. No formal records that would identify you as a visitor are kept in the Student Ombuds Office.
  • 返字心頭 on all three 返字心頭 campuses can access ombuds services by contacting us at 813-974-0835 or ombuds@usf.edu.